1. Data Protection Regulations

a. General

Controller according to Article 13 (1) (a) GDPR is:

DJK Europe GmbH
Mergenthalerallee 79-81
65760 Eschborn

represented by the Managing Director Mr. Iraka Aoki.

The following gives an overview of what happens to your personal data when you visit our website and what kind of personal data we process from you in general (e.g. as a customer, supplier or other contracting party).

b. Concept of personal data and its recipients

The term ‘personal data’ refers to items of information which can give indications as to the identity or private matters of an individual.

Categories of personal data we process:
• personal data (first name, surname)
• contact data (address, email address, phone number and comparable data)
• bank account data (IBAN, BIC) (as far as specified by you)
• Internet Protocol (IP) addresses in anonymized form
• session data as well as data required for the anonymous identification and analysis of your user behavior; these include the IP address and metadata such as the browser you use, the browser language, date and time, user preferences, e.g. by setting cookies)

c. Gathering and use of personal data

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
Some of the data collected is used to ensure the error-free provision of the website.

Your personal data will be processed for the following purposes:
a) on the basis of a given consent according to Article 6 (1) (a) GDPR
If you have given consent to the processing of your personal data, this is the legal basis of the affecting processing of data. You can revoke your consent at any time with effect for the future. The legality of the processing based on your consent until your revocation is not affected by this.

b) to fulfil contractual obligations and pre-contractual measures according to Article 6 (1) (b) GDPR and for the execution of our contracts with you

c) for the implementation of measures and activities within the framework of pre-contractual relationships

d) for compliance with legal obligation according to Article 6 (1) © GDPR. We process your personal data if this is necessary to fulfil legal obligations (e. g. commercial, tax laws).

e) if processing is necessary for the purposes of the legitimate interests pursued by us or a third party according to Article 6 (1) (f) GDPR

Your obligation to provide data
It is required that you provide information that is necessary for us to enter into a business relationship or to enter into a pre-contractual relationship or that we are required to collect by law (e.g. VAT-ID., Tax No.). Without these data, we cannot conclude or execute a contract with you. This may also apply to data required later in the business relationship.

d. Disclosure of data and consent

When you disclose your personal data to us, you thereby give your consent for us to store and use it within the constraints of the GDPR. The personal information you provide is accessible categorically only to DJK Europe GmbH.
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
You can also object to the mentioned analysis and evaluation of your surfing and user behavior or prevent it by not using certain tools.

You have the following rights against us if the respective legal requirements are met:
• right of access by the data subject according to Article 15 GDPR
• right to rectification according to Article 16 GDPR
• right to erasure (‘right to be forgotten’) according to Article 17 GDPR
• right to restriction of processing according to Article 18 GDPR
• right to object according to Article 21 GDPR
• right to data portability according to Article 20 GDPR

e. Right to information, blocking and deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

f. Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

g. Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered (Hesse). A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

h. Transfer of personal data
DJK Europe GmbH will treat your personal data in strict confidence, and will not disclose it to third parties under any circumstances.

i. Transfer of personal data to Third Countries
We only transfer your data to countries outside the European Economic Area – EEA (Third Countries) if this is required by law or under at least one of the following conditions of Article 49, Derogation for specific situations, paragraph 1, subsection 1, GDPR:

a) You have explicitly consented to the proposed transfer, after having been informed of the possible risks of such transfers for you, due to the absence of an adequacy decision and appropriate safeguards;

b) the transfer is necessary for the performance of a contract between you and us or the implementation of pre-contractual measures taken at your request;

c) the transfer is necessary for the conclusion or performance of a contract concluded in your interest between us and another natural or legal person;

d) the transfer is necessary for important reasons of public interest;

e) the transfer is necessary for the establishment, exercise or defense of legal claims;

f) the transfer is necessary in order to protect the vital interests of yours or of other persons, in case you are physically or legally incapable of giving consent;

g) the transfer is made from a register which according to Union or Member State law is intended to provide information to the public and which is open to consultation either by the public in general or by any person who can demonstrate a legitimate interest, but only to the extent that the conditions laid down by Union or Member State law for consultation are fulfilled in the particular case.

Third Countries outside of the European Union may be considered unsafe in terms of data protection. The recipients of the data are often not subject to the standards of the EU GDPR. We therefore have no influence on how such recipients handle your data or the extent to which and for what purposes the data is further processed in the Third Country.

j. Duration of storage

We store the data given by you other than by consent according to Article 6 (1) (a) GDPR for the following duration:
• session data until completion of the session
• As long and as far as this is necessary for the duration of our business relationship. This also includes the initiation and execution of a contract.
• If we are obliged to do so on the basis of storage and documentation obligations, e. g. in accordance with the German Civil Code (BGB), the German Commercial Code (HGB) or the Tax Code (AO). The periods for storage or documentation specified there are up to ten years beyond the end of the business relationship or the pre-contractual legal relationship.

k. SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

l. Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

m. Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP-address
    These data will not be combined with data from other sources.
    The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

2. Analytics and advertising

We collect statistical data on the use of our website in order to continually improving what we offer on it. To do so we use the services provided Google Analytics. This may involve the use of cookies and/or JavaScript and/or Flash. User profiles under pseudonyms are created from this data. The data is only collected and stored in pseudonymous form. The data is not used to personally identify users of the website and is kept separate from data about the holder of the pseudonym. This ensures that no link can be established to the aforementioned log data or user profile data.

a. Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

Browser Plugin
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en .

Objecting to the collection of data You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

3. Use of Social Plugins

Our website uses a button provided by YouTube to embed videos. YouTube is an offer provided by Google Inc, which is operated by YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066 in the USA.
When entering this website, your browser establishes a direct connection to the servers of YouTube. The contents of the “YouTube” button are transmitted directly to your browser and the browser embeds it in the website. We therefore have no influence on the scope of the data that YouTube gathers using the button.
For information on the purpose and scope of data collection and further processing and use, as well as your rights in this respect and settings options for protecting your privacy, please read the privacy policy at: http://www.google.de/intl/us/policies/privacy/
If you are a YouTube member and do not want YouTube to gather the data concerning your visit to our website and to connect it to your member data already stored by it, please log off YouTube before entering our website.

Google Maps
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.
Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

4. Legal notices

All information given on the DJK Europe GmbH website is provided without guarantee. We cannot guarantee that data is complete and up-to-date at all times. Be advised that the website may contain technical inaccuracies or typographical errors.
We reserve the right to change or update the information given on the website at any time without prior notification. DJK Europe GmbH can under no circumstances be made liable to you or to third parties for any direct, indirect, specific or miscellaneous loss consequential to use of this website or any linked to it. Any liability for loss of profit, loss of production or loss of computer programs or other data held in your information systems is likewise excluded. This also applies where we are expressly advised of the possibility of such loss.

5. Contact
If you have any questions or suggestions in relation to data protection, please e-mail us at:

Contact details of the regulatory authority can be found here:

The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered (Hesse). Contact details can be found at the following link: https://www.bfdi.bund.de/SharedDocs/Adressen/LfD/Hessen.html?nn=5217144

Changes to this statement
DJK Europe GmbH reserves the right to change this Data Protection Statement at any time within the constraints of the applicable law.

Version: August 2018